Privacy Policy

XpandMusic is a record label, part of the Xpand Entertainment group, situated in the United States of America. 

This privacy policy describes XpandMusic's data practices, including the collection, use, and sharing of data through Platforms that link to this privacy policy, along with the choices and rights you have to control those data practices.

WHO WE ARE

We are DFL LLC,d/b/a XpandMusic, a limited liability company, organized and existing under the laws of the State of California, United States of America, enrolled with the Internal Revenue Service under Employer Identification Number 84-2845768, with address at 9612 Jellico Ave, Northidge, Los Angeles, California, 91325 United States of America, (“XpandMusic”). As used in this policy, "XPANDMUSIC," "we,” and “our” refers to this entity, which acts as a data controller and is responsible for the processing of personal data by the websites under applicable privacy and data protection laws.

Other entities in the XpandMusic family of companies may receive or process data in connection with the operation of the websites, including Xpand Studios, Xpand Films, and AudioXpression. Each of which is also located at 9612 Jellico Ave, Northidge, Los Angeles, California 91325. Where applicable, each of these entities separately makes the disclosures in this privacy policy.

CONTACT US

Questions or comments about this privacy policy, our data practices, or requests regarding your privacy rights may be submitted through our Contact Form, on our website. We are only able to respond to requests related to our data practices through this form.

You may also contact us, by writing to XpandMusic

9612 Jellico Ave, Northidge, Los Angeles, California, 91325.

INFORMATION WE COLLECT

In our operation of the websites, we collect the following categories of data:

Information necessary for your subscription or contact form:

Your name and email.

Optional Information that can be requested for certain offers, sales, promotions, or specific interactions:

∙    your name,

∙    country of residence,

∙    e-mail address,

∙    phone number,

∙    login information, including certain social media profile information if you log in with a social media account,

∙    gender,

∙    age or date of birth,

∙    payment card information,

∙    billing and/or shipping address,

∙    clothing sizes or similar physical descriptions,

∙    personal description,

∙    photographs or images,

∙    comments.

Information collected through your use of our website:

∙    IP address and network information,

∙    location (based on IP lookup),

∙    user agent string, including browser and OS version,

∙    language and time zone,

∙    identifiers set by cookies or similar tracking information (see cookies disclosure below),

∙    unique device identifiers and hardware version,

∙    page response times,

∙    download or content errors,

∙    page interaction information (such as scrolling, clicks, mouse-overs, length of visit, pages viewed),

∙    methods used to browse away from the page.

Information collected by third parties

∙    name,

∙    age or birthdate,

∙    address,

∙    phone number,

∙    gender,

∙    household income,

∙    device OS,

∙    brand affinities,

∙    consumer profile category,

∙    music intent scores,

∙    music concert spend category,

∙    music genre interests.

HOW YOUR INFORMATION MAY BE USED

We may use the information we collect to:

∙     Respond to requests and/or queries, including customer support queries,

∙     Fulfil orders, process payments, and provide order-related updates,

∙     Send requested marketing communications via email, SMS, or direct messages,

∙     Advertise our products or the products of third parties that we believe may be of interest,

∙     Create segments of users with similar features for ad targeting or seeding lookalike audiences,

∙     Operate, measure, and audit online advertisements,

∙     Build user profiles to assist us in understanding your interests, create marketing or advertising segments, and predict likely sales, marketing, or advertising outcomes,

∙     Train AI or machine learning models that analyze or predict sales, marketing, or advertising outcomes,

∙     Personalize and improve our platforms, products, and services,

∙     Administer promotions, contests, or sweepstakes,

∙     Operate and administer our websites, including troubleshooting, data analysis, testing, research, statistics, and other internal operations,

∙     Manage your access to our platforms, including notifying you of any changes,

∙     Analyze usage of our Applications,

∙     Secure our platforms and prevent fraud or other illegal activities,

∙     Resolve disputes and/or enforce our agreements,

∙     Comply with legal and regulatory obligations.

HOW YOUR INFORMATION MAY BE SHARED

In compliance with applicable laws, we may share information about you with third parties to facilitate the uses described above, including:

∙     Our affiliates and joint venture partners that we have now or may have in the future,

∙     Our business partners, suppliers, agents, and subcontractors who provide services on our behalf;

∙     Relevant XpandMusic artists and/or their representatives,

∙     With other users where you leave comments or otherwise contribute content to an App,

∙     Advertisers, advertising networks, and social networks,

∙     As part of an actual or potential corporate sale, merger, acquisition, or other transfer of all or part of XPANDMUSIC,

∙     Pursuant to a subpoena, court order, governmental inquiry, or other legal process or as otherwise required by law, to protect our rights or the rights of third parties, or to protect the safety or security of any person or entity, or

∙     With your consent or as otherwise disclosed at the time of data collection or sharing.

STORAGE AND RETENTION OF INFORMATION

We will retain the information we collect in accordance with applicable laws and as reasonably necessary for our processing purposes set out under this privacy policy, including resolution of disputes, enforcement of agreements, securing the Apps, and complying with our legal obligations. When personal data is no longer necessary for our purposes, we will delete or identify the data.

We will also take steps to ensure that the information we collect is treated securely and in accordance with this Privacy Policy. We have put in place technical and organizational procedures designated to safeguard the information we collect.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect the information we collect, we cannot guarantee its security.

CHILDREN

Our platforms are not directed toward children (as defined by local law) nor does XPANDMUSIC knowingly collect information from children (as defined by local law) without parental consent except where in compliance with applicable laws.

YOUR RIGHTS

You may have certain rights regarding our processing of personal data about you. These rights may include access to, rectification, erasure, and/or portability of your personal data. You can exercise these rights by contacting us as described in the “Contact” section. We may take steps to verify your identity before completing your request. Our verification measures vary based on the risk to the individual and may involve confirming access to the relevant email account, providing a government-issued ID or other identification documents, or providing other account details or information that indicates a valid request.

You may also be entitled, in accordance with applicable law, to lodge a complaint with a supervisory authority if you consider that our processing of your personal data infringes applicable law.

Specific information regarding rights related to data processing of European data and personal data about residents of California, can be found on our US State and European Rights page.

CHANGES TO OUR PRIVACY POLICY

Any material changes we may make to our privacy policy in the future will be posted here. Please check back frequently to see any updates or changes to our privacy policy.

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